Posts by Rapid7

2 min IT Ops

E2N Reduces Anxiety and Increases Customer Satisfaction with Log Data

E2NGastro [http://gastro.e2n.de/] is a small startup in Germany, who provide a SaaS platform for restaurant management, staff management, timekeeping, and work schedules (among other services). We spoke with their CEO/CTO, Bjorn Raupach, who shared the history behind their use of log data. [/content/images/le-img/2014/09/E2N-product.jpg] Before using a log management tool [https://logentries.com/doc/log-management/] , E2N had log files, but they were difficult to locate. To access them, you had
4 min IT Ops

3 Common Problems Solved With JSON

One of the most common questions we get asked by customers is: “What’s the best way to log my data?” My answer is always: “log using JSON format wherever possible.” The next question we often get asked – (but not as much)… Yeah JSON, …Hmmm, what is JSON again? So JSON is:JavaScriptObjectNotation. But put simply, this is a way that data can be stored in a structured format, where each piece of data will usually have an identifier (known as a key) and a value (which can be in multiple forma
4 min IT Ops

7 Benefits of Cloud Computing for Non-Technical Techies

Much has been written about the cloud. What it is [http://en.wikipedia.org/wiki/Cloud_computing], where it is [http://journals.uic.edu/ojs/index.php/fm/article/view/2456/2171], how it works [http://computer.howstuffworks.com/cloud-computing/cloud-computing.htm], etc. This isn’t going to be a rehash of those questions. This is a cloud computing guide for the non-developer or non-operations guy. The goal of this post is to lay the groundwork for a further discussion: of cloud vs. on-premise, an
5 min IT Ops

How to Avoid the Big Data Black Hole

It takes a lot of will power, in our data obsessed world to say “too much!” However, there are many ways where too much information is destroying productivity, and actually causing bad decision making, not good. But it is hard to avoid the world of opportunities that has been opened in data collection and analysis. So how do you balance the two? The first step is to understand there is a big difference between data collection, and it’s utilization. While it seems subtle, the difference is key, a
3 min IT Ops

Scaling with RESTful Microservice Architecture

As described in a previous post [/2014/06/smart-integration-testing/] on this blog, we have been using the Dropwizard [https://dropwizard.github.io/dropwizard/] framework to quickly develop high quality, easily testable [/2014/07/smart-continuous-delivery-using-automated-testing/], RESTful microservices to expand the functionality of our product. These complement the existing multi-instance services running in our cluster and contribute to the continued scaling of the Logentries service.  Both i
4 min IT Ops

Monitoring & Analyzing AWS CloudTrail Data From Multiple AWS Regions

We recently released AWS CloudTrail integration with Logentries [https://logentries.com/doc/aws-cloudtrail/] – and not surprisingly we’ve seen a significant uptick in adoption as one of our most popular integrations. My job as director of customer success is to make things as simple for our customers as possible. One question that consistently pops up, is how to collect AWS CloudTrail logs from multiple AWS regions. We follow Amazon’s best practices [http://docs.aws.amazon.com/awscloudtrail/lat
3 min IT Ops

How to Integrate Go / GoLang with Logentries

Would you like to send logs from your Go program code into your Logentries account?Thanks to the help of Gal Ben-Haim’s, bsphere Golang library for log entries [https://github.com/bsphere/le_go], Go coders can be sending their logs to Logentries in no time at all. Benefits of using this Go Lang library and implementing with your Logentries account include: * Remote viewing and analysis of your Go program log events * All your logs are sent to one location, and viewed through an easy to use

3 min IT Ops

Real-time Alerting on Anomaly and Inactivity Made Simple.

“a·nom·a·ly” 1. Deviation or departure from the normal or common order, form, or rule. When someone is looking to be alerted when something unexpected happens within their environment they are usually referring to anomaly detection. But the problem is that it’s hard to turn a complex problem (i.e. looking for something when you are not sure what it is) into an easy to use solution. The thing about anomaly detection is that you don’t know how the issue will present itself so predicting the patte
6 min IT Ops

An APM Solution Divided Cannot Stand

This post originally appeared onthe Smart Bear blog [http://blog.smartbear.com/apm/an-apm-solution-divided-cannot-stand/]. To read more content like this, subscribe to the Software Quality Matters Blog [http://blog.smartbear.com/subscribe/]. [/content/images/le-img/2014/08/seperated-toolbox-600x415.jpg] Frustrations with lack of tool unification might just lead to revolution in the APM space… Application Performance Management (APM) is a broad concept, and many technologies fall under its umb
3 min IT Ops

Evolve, Don't Revolve

[/content/images/le-img/2014/08/e_volve.jpg] Logs have been around for a while, not quite as long as the wheel, but not far off. Here at Logentries, we have the mantra of evolve don’t revolve (as in don’t sit around spinning your wheels getting nowhere).  We are taking this concept and looking to evolve the way you work with and think about your log data. Gone are the old days, where you only used logs to find exceptions. A new day has dawned, and the future is here, the future is Logentries (
4 min IT Ops

JSON logging in Apache and Nginx with Logentries

I’m often asked on calls with our customers what is the preferred format for log data being sent to Logentries [https://logentries.com/centralize-log-data-automatically/?le_trial=json_logging_in_apache_and_nginx-logentries_blog-post_cta-create_trial&utm_campaign=json_logging_in_apache_and_nginx&utm_source=logentries_blog&utm_medium=post_cta&utm_content=create_trial] . While we pride ourselves on being the Log Management [https://logentries.com/doc/log-management/] tool that is easiest to setup a
4 min IT Ops

How D3 can help you build effective data visualizations

Data Visualization is the method of consolidating data into one collective, illustrative graphic. Traditionally, data visualization has been used for quantitative work, but ways to represent qualitative work have been shown to be equally powerful. The main goal of data visualization, is to communicate information clearly and effectively through graphical means. That doesn’t mean that it needs to look boring to be functional or extremely sophisticated to look beautiful. In order to achieve a bala
5 min IT Ops

Smart Continuous Delivery Using Automated Testing

This post is building on a recent post highlighting recommendations on how to simplify your unit testing by using the right set of tools (Smart Integration Testing with Dropwizard, Flyway and Retrofit [/2014/06/smart-integration-testing/]). As a company like Logentries [http://en.wikipedia.org/wiki/Logentries]rapidly grows, and the number of product features increases, an important question arises around maintaining the highest level quality and user experience. That level is usually where the

2 min IT Ops

4 Ways to Use Centralized Log Management for Improved Production Monitoring

Is your team focused on preventing outages and minimizing downtime in production? Time to resolution is one of the most important operational KPIs for Ops teams, becauseany time that your application is down, is too long for your users. Whether it’s minutes, hours, or (in a worst case-scenario) days, any time that your systems are down, your business is losing money; and more importantly, customer trust and satisfaction. This creates additional pressure on your team and hurts employee morale. By
3 min IT Ops

Digging Deeper on AWS: Real-time Alerting for Windows Security Events

After many conversations with our AWS customers and the AWS CloudTrail team, we recently released our AWS CloudTrail integration [https://logentries.com/logentries-and-aws-log-data-analysis/] to automatically support the most important log events our customers wanted to be monitoring across their AWS environments. We found that some of the most common need for notifications included: * Starting, stopping, terminating, rebooting instances * Creating or deletingsecuritygroups * Creating and d

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