6 min
Log Management
Taking a Message-Based Approach to Logging
When you think about it, a log entry is really nothing more than a message that
describes an event. As such, taking a message-based approach to logging by
utilizing messaging technologies makes sense. Messaging creates the loose
coupling that allows a logging system to be adaptable to the needs at hand and
extensible over time.
Understanding a Standard Logging Architecture
Typically, logging is implemented in an application using a logger
[https://docs.oracle.com/javase/7/docs/api/java/util/log
5 min
IT Ops
6 Best Practices for Effective IT Troubleshooting
System monitoring and troubleshooting
[https://www.rapid7.com/fundamentals/system-monitoring-and-troubleshooting/] can
be a time-consuming and frustrating activity. It’s not unusual for IT folks to
spend hours finding and fixing a problem that could have been resolved in 10
minutes had better troubleshooting tools and processes been in place.
Improving IT troubleshooting and monitoring doesn’t need to be an expensive
undertaking. Many times it’s just a matter of implementing a few company-wide
5 min
Log Management
3 Steps to Building an Effective Log Management Policy
You’re on Call Duty. You’re awoken in the middle of the night by your cell phone
in the throes of an SMS frenzy. You’re getting hundreds of messages from your
company’s logging service: a record is being written to a database, code is
being executed, a new container is being spun up, and on and on. None of these
messages matter to you. You just turn off your phone and go back to sleep.
The next day you go into the office only to find out that half the racks in your
datacenter went offline durin
9 min
InsightOps
3 Core Responsibilities for the Modern IT Operations Manager
In the good old days, IT operations
[https://www.rapid7.com/solutions/it-operations/] managers were responsible for
maintaining the infrastructure, meeting service levels agreements, sticking to
budget, and keeping employees happy. Life was not easy, but at least it was
familiar. You knew your hardware, your software, your employees. You determined
services levels based on what you could actually see and touch. You told people
what to do and they did it. While IT was perceived to be an expensive