At Rapid7, we set out to continuously innovate and improve the products and services that drive the best security outcomes for our customers. To drive innovation and deliver the best results for our customers, we regularly review supported platforms and products based upon changing demands in the market or technology and will need to make the strategic decision to phase out certain products. Products/editions chosen for end of life will be announced on the Rapid7 website as well as in the product release notes. Rapid7 will use commercially reasonable efforts to provide a 12-month grace period where end of life platforms and products/editions will be supported.
The end of life cycle will be based upon the following criteria and guidance:
Supported platforms will generally follow the same support cycle and end of life cycle as the operating system or browser vendor. This ensures the supported platforms continue to receive security updates from the vendor. There will be times a platform will go into the end of life policy based upon changing market demands and technology advancements. At the conclusion of the end of life policy Rapid7 will no longer provide installers or updates or defect fixes for the platform.
As Rapid7 evolves there will be times where Rapid7 will stop selling a product or edition. This occurs for a number of reasons, not limited to; changing market demands, viability of product, or changes in threat landscape. When the product/edition goes into end of sale it will automatically go into the end of life policy cycle.