This statement was last updated on June 26, 2025.
Rapid7 is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Measures to support accessibility
Rapid7 takes the following measures to ensure accessibility of our website:
- Integrate accessibility as part of our development and content creation processes.
- Provide continual accessibility training for our staff.
- Employ formal accessibility quality assurance methods.
Conformance status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
Our goal is for the Rapid7 website to be conformant with WCAG 2.1 level AA.
Current status: partially conformant
This means that some parts of the content do not fully conform to the accessibility standard. We have identified these issues and are actively working on a plan for remediation.
Known limitations
Despite our best efforts to ensure accessibility, there may be some limitations. Below is a description of known limitations. Please contact us if you observe an issue not listed below.
Known limitations for the Rapid7 website:
- Color contrast: Some text elements and components may not have the required color contrast ratio, which can be difficult for users with low vision to read.
- Link purpose: Some links use generic text which may not be fully descriptive for users of screen readers.
- Code structure: ome older components may not use the correct semantic HTML for lists and headings, which can affect screen reader navigation. We have a remediation plan in place for these components.
- Captions and transcripts: Some videos used on the website may not have captions.
We are actively working to address these known issues and plan to resolve them in the coming months.
Ongoing efforts
We are continuously working to improve the accessibility of rapid7.com. Our efforts include:
- Regularly auditing our website using a combination of automated and manual testing tools.
- Providing accessibility training to our content creators and developers.
- Seeking feedback from users with disabilities to identify and address accessibility barriers.
- Monitoring new accessibility technologies and best practices to incorporate them into our development process.
Feedback and contact information
We welcome your feedback on the accessibility of the Rapid7 website. Please let us know if you encounter accessibility barriers:
E-mail: privacy@rapid7.com
Phone:1.617.247.1717
Postal Address: 120 Causeway Street, Boston, MA 02114, United States
We try to respond to feedback within 5 business days.
Technical specifications
Accessibility of the Rapid7 website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- WAI-ARIA
- CSS
- JavaScript
These technologies are relied upon for conformance with the accessibility standards used.
Formal complaints
While we aim to resolve all accessibility issues directly and in a commercially reasonable manner, you may be entitled to make a formal complaint to your country’s data protection authority or disability rights organization if you are not satisfied with our response.