We strive to ensure that the fewest people possible have access to your data, and only on an as-needed basis.
Support, Software Developers, and Operations Engineers have access to data to support application development and troubleshooting. Additionally, Rapid7 collects Usability Data to help us improve our solutions and services and Security System Data to deliver the Insight platform. For more details on these data types, please visit our Transparency page.
Sales and Solution Engineers only have access to your Security System Data if you choose to use a production environment for a proof-of-concept.
Sales, Marketing and other customer support teams have access to contact information, sales data, and Usability Data for product support and product analytics.