Rapid7 Support Resources

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Customer Portal

Connect with support

Sign in to open and manage cases, connect with our Support team, and access trusted resources for Rapid7 products.

InsightGovCloud (FedRAMP) customers: please use the Federal customer portal.

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Federal customer portal

FedRAMP

Federal customer portal

For InsightGovCloud customers, sign in to access our FedRAMP-authorized Support Portal to open and manage cases and connect with our Support team.

InsightGovCloud Customer Sign-in

Support tools

Other resources

Product documentation

Rapid7 Docs

Product documentation

Find help using and administering Rapid7 products.

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Customer Support Guidebook

Rapid7 Guidebook

Customer Support Guidebook

Learn how the Rapid7 Customer Support team can support you and your organization.

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Latest blog posts

Building the Future of Cloud Security: Rapid7 Recognized as a Contender in Cloud Native Application Protection, Q1 2026

Cloud and Devops Security

Building the Future of Cloud Security: Rapid7 Recognized as a Contender in Cloud Native Application Protection, Q1 2026

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Rapid7

Metasploit Weekly Wrap-Up: 1/14/22

Products and Tools

Metasploit Weekly Wrap-Up: 1/14/22

Simon Janusz's avatar

Simon Janusz

Exploitation of Control Web Panel CVE-2022-44877

Vulnerabilities and Exploits

Exploitation of Control Web Panel CVE-2022-44877

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Caitlin Condon